Privacy Policy for ApexGo

Effective Date: June 2, 2025

ApexGo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ApexGo mobile application (the “App”).

By using ApexGo, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use ApexGo, we collect the following types of personal information:

Identity Information

Full Legal Name
Profile Picture
BVN (Bank Verification Number) or NIN (National Identification Number)
Government-issued ID (optional depending on KYC level)

Contact Information

Phone Number
Email Address

Financial Information

Virtual Bank Account Details (created on your behalf)
Transaction History (for transfers, top-ups, etc.)

Device Information

Device model, OS, and usage data for security and analytics

2. How We Use Your Information

We use your information to:

Verify your identity and perform KYC (Know Your Customer) checks
Provide and improve our services (bank transfers, VTU, etc.)
Create and manage your virtual account
Communicate with you regarding your account and transactions
Comply with legal and regulatory requirements
Ensure security and prevent fraud

3. Sharing of Information

We do not sell or rent your personal data. We only share your information with:

Trusted third-party service providers who help us deliver our services
Regulatory authorities, when required by law
Our financial partners to enable account creation and transactions

All partners are bound by strict data protection agreements.

4. Data Security

We use industry-standard encryption and secure storage practices to protect your personal data. Access to your data is restricted to authorized personnel only.

5. Your Rights and Choices

You have the right to:

Access or correct your personal information
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for data processing where applicable